Fast action, exceptional service, expert diagnosis and advice, and affordable!
I was having some issues with one of my outside condensing units and called Ware's to come and diagnose the problem. Matt and a teammate came out the very next day to find the issue to be a faulty compressor. I was given a couple of quotes for different solutions and wound up choosing to replace the unit entirely. Matt worked very fast and was out with help to switch the unit in 3 business days—as a matter of fact, he installed the unit while I was out of town. On top of the speedy service he also offered in-depth explanation of his diagnoses and additional service he provided along the way, as well as routine maintenance advice that would assure the longest life for my new system. Matt was also very prompt about registering the unit for the 10-year warranty that came along with it. At the end of it all the job total was exactly as quoted, which was incredibly cheap for parts and labor, especially when taking into account the quick turnaround and expert exceptional service. I can't refer another HVAC service company more than Ware's Heating and Cooling. 10 stars if it were possible!